Apple didn’t introduce the iPod until twenty-two months after Creative’s entry into the market. This detail alone calls into question the assumption of a first mover‘s advantage. Given the history in digital sound, Creative was more qualified than Apple to introduce a digital music product. The problem was, they advertised their product as a “5GB mp3 player.” It is exactly the same message as Apple’s “1000 songs in your pocket.” The difference is Creative told you WHAT their product was and Apple told you WHY we needed it.
Good quality and futures matters but they are not enough to produce the dogged loyalty that all the most inspiring leaders and companies are able to command. It is the cause that is represented by the company, brand, product or person that inspires loyalty.
- Apple Celebrates Historic iPod Anniversary (fool.com)
- Watch Steve Jobs Unveil the iPod 12 Years Ago (techland.time.com)